My boyfriend and I recently went in for a tour we were excited to see this place seeing all the great reviews and of course the location. We had high hopes for this place, having seen about 15 apartments already this one looked like it would be top 2. When we got there we met with Ilona I believe her name was and off the bat she was not very friendly. She went straight into it and took us directly to the model unit. She just let us look around for ourselves while she stood by the door without saying a word. We really liked the place a lot! But she didnât sell us on it. My boyfriend and I both being managers we thrive in customer service and this place lacked it. After seeing the apartment she took us right back to the leasing office didnât bother showing us around or telling us about any amenities which is pretty important in helping us make a decision. Talking to her was like pulling teeth! And when she did talk to us she talked to us like we couldnât afford to live there or something? When we got back there was a lady sitting there waiting for her and her tone with her was completely opposite from the way she talked to us, She was so nice to her, smiling and making conversation while with us she was so standoffish. We were totally turned off! Honestly we probably would have gone with this place if the customer service was better, if this is the kind of people we have to deal with living here we might as well go to one of the other apartments we saw where staff was a lot friendlier
